1. Introduction
Welcome to Gym Manager (“Gym Manager”, “we”, “our”, or “us”), a proprietary product owned and operated by Decent Global Outsourcing (“Decent Global Outsourcing”).
Gym Manager is a proprietary product owned and operated by Decent Global Outsourcing, helping fitness centers, gyms, health clubs, personal trainers, and fitness businesses across India manage memberships, automated WhatsApp billing, biometric turnstiles, attendance, and GST compliance.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use www.gymanager.in and our related applications and services.
2. Information We Collect
We may collect the following categories of information:
A. Account Information
When you create an account, we may collect:
- Name
- Business Name
- Email Address
- Mobile Number
- Password (encrypted)
- Profile Photo (optional)
B. Business Information
Gym details including:
- Gym Name & GST Number (optional)
- Business Address
- Business Logo & Branch Info
- Tax Settings & Billing Preferences
C. Member Information
Gym Owners may store member data including: Full Name, Phone Number, Email, Address, Date of Birth, Gender, Emergency Contact, Membership Details, Attendance Records, Workout Plans, Diet Plans, Payment History, and Notes.
D. Payment Info
Processed via payment gateways. We do not store credit/debit card numbers, CVV, UPI PIN, or Net Banking passwords.
E. Device Info
IP Address, Browser Type, Operating System, Device Type, Language, and Time Zone.
F. Usage Info
Login History, Pages Visited, Session Duration, Feature Usage, Error Logs, Activity Logs.
3. How We Use Your Information
We use collected information to:
5. Data Sharing
We may share data strictly necessary with:
- Payment Gateway Providers
- Cloud Infrastructure Providers
- SMS & WhatsApp Service Providers
- Transactional Email Providers
- Analytics & Diagnostic Providers
- Government Authorities (when legally required)
6. Data Security
We implement industry-standard physical, administrative, and technical security measures:
Please note: While we follow top security standards, no online transmission or cloud storage system can guarantee 100% absolute security.
7. Data Retention
We retain information while your account remains active, as required by applicable law, for legitimate business operations, or until deletion is requested where legally permissible. Automated system backups may remain for a limited period before secure permanent deletion.
8. Your Rights
Depending on applicable local privacy laws, you may have the following rights regarding your data:
9. Children's Privacy
Gymanager is intended exclusively for business use by gym owners, trainers, and operators, and is not directed toward children under 18 years of age. We do not knowingly collect personal information directly from children.
10. Third-Party Services
Gymanager integrates with third-party service providers including Payment Gateways, WhatsApp, SMS Gateway Providers, Google Services, and Email Providers. Their privacy practices are governed strictly by their respective independent privacy policies.
11. International Data Transfers
If services or backup servers are hosted outside India, your information may be transferred and processed in other countries with appropriate security safeguards and legal protections.
12. Changes to this Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates. The updated version becomes effective immediately upon publication on our website.
13. Contact Us
Direct inquiries regarding this Privacy Policy