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SAAS SERVICE AGREEMENT & PLATFORM TERMS

Terms & Conditions

Legal agreement governing your access, subscription terms, data usage rights, and operational responsibilities on Gymanager.

Last Updated: July 29, 2026Governed by Laws of IndiaBinding Agreement

1. Acceptance

These Terms & Conditions govern your use of Gymanager.

By accessing or using Gymanager, you agree to be legally bound by these Terms. If you do not agree to these Terms, you may not access or use the platform.

2. Services

Gymanager provides cloud-based software for fitness operations including:

Gym Management
Member Management
Membership Plans
Attendance Tracking
Billing & Invoicing
Payment Tracking
Staff & Trainer Mgmt
Workout Plans
Diet Plans
Reports & Analytics
Notifications Desk
Multi-Branch CRM

Services and feature sets may evolve, expand, or update over time.

3. User Accounts

You agree to:

✓ Accurate Information

Provide accurate, current, and complete business details during registration.

✓ Confidentiality

Keep login credentials strictly confidential and restricted to authorized personnel.

✓ Account Security

Maintain robust account security and use unique, strong passwords.

✓ Incident Notification

Notify us immediately upon detecting any security breach or unauthorized account access.

Users are strictly responsible for all activity conducted under their account credentials.

4. Subscription

Access to certain premium features requires an active paid subscription plan. Subscriptions may be billed on the following cycle terms:

Monthly Cycle
Quarterly Cycle
Half-Yearly Cycle
Annual Cycle

Pricing schedules may change over time with prior notice provided to account owners.

5. Payments

Users agree to:

  • Pay all applicable subscription fees in accordance with selected plan billing terms.
  • Authorize recurring billing where applicable to prevent service interruptions.
  • Keep payment methods and billing contact information accurate and current.
Failure to settle dues when due may result in immediate service suspension.

6. Refund Policy

Unless required by applicable mandatory law:

Subscription payments are generally non-refundable once billed.
Refunds, if approved in rare circumstances, are issued at Gymanager's sole discretion.
Trial plans, promotional offers, and discounted subscriptions are strictly non-refundable.

7. Acceptable Use

Users must NOT under any circumstances:

Violate local or international laws
Upload viruses, malware, or malicious code
Attempt unauthorized access or breach security
Reverse engineer or decompile the platform
Abuse or flood system APIs
Disrupt or degrade service infrastructure
Use automated scraping tools or bots
Upload unlawful or harmful content

8. Data Ownership

Gym Owners retain full, exclusive ownership of their business data, financials, and member records.

Gymanager receives a limited, non-exclusive license to store and process such data solely to operate, deliver, and maintain the service on your behalf.

9. Intellectual Property

Gymanager owns all software, source code, UI/UX architecture, branding, trademarks, logos, system designs, documentation, and APIs.

Users receive a limited, non-transferable, revocable license to access and use the platform solely during an active paid subscription.

10. Availability

We aim for high platform availability (99.9% target uptime) but do not guarantee 100% uninterrupted service. Scheduled maintenance, emergency upgrades, unexpected technical issues, or force majeure events may temporarily affect availability.

11. Backups

We perform periodic cloud backups; however, users are encouraged to maintain their own local exports of critical business records. Gymanager is not liable for data losses caused by user deletion, local operator errors, or events beyond our reasonable control.

12. Account Suspension

We reserve the right to suspend or terminate accounts for:

Fraudulent Activity
Illegal Operations
Payment Default
System Abuse
Security Threats
Violation of Terms

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Gymanager is provided strictly on an “as is” and “as available” basis.
  • We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or data loss.
  • Our total aggregate liability arising from your use of the service will not exceed the total subscription fees paid by you during the preceding twelve (12) months.

14. Indemnification

You agree to indemnify, defend, and hold harmless Gymanager and its officers, directors, and employees from any claims, damages, liabilities, costs, and expenses arising out of your misuse of the platform, violation of these Terms, or infringement of any third-party rights.

15. Privacy

Use of Gymanager is also strictly governed by our Privacy Policy, which is incorporated into these Terms by reference.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

17. Changes to Terms

We may revise these Terms periodically. Continued access or use of Gymanager following publication of changes constitutes full acceptance of the updated Terms.

18. Contact Information

Direct legal inquiries regarding these Terms & Conditions